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Why does ITunes want to write off 39.99$ from my card ? Cause I haven’t bought anything in AppStore or music. This is an error.

iPhone 8, iOS 11

Posted on Jul 10, 2019 3:10 PM

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Posted on Jul 10, 2019 3:15 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support




1 reply
Question marked as Best reply

Jul 10, 2019 3:15 PM in response to Mariannnaa

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support




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