Apple Pay identity verification
I was doing verification for Apple Pay and I put the wrong social security and it won’t let me change it. What do I do?
iPhone 7
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What if you enter the wrong information
Try to verify your identity again. When you verify again, we might ask for your driver's license or state ID.
- Go to your card info:
- iPhone: Open the Wallet app, tap your Apple Cash card, then tap
. - iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
- Apple Watch: Open the Apple Watch app, tap Wallet & Apple Pay, then tap your Apple Cash card.
- iPhone: Open the Wallet app, tap your Apple Cash card, then tap
- Tap Verify Identity. If you don't see this option, contact us. You might need to close your account and open a new one.
- Follow the onscreen steps.