Battery won’t charge

I’ve tried to charge my IPad and it won’t charge! What do I need to do next?

iPad, iOS 12

Posted on Jul 11, 2019 7:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2019 7:22 PM


Hello 10FlRetiree,


Thanks for asking for help with your iPad not charging.


Please try the troubleshooting in this help article: If your iPhone, iPad, or iPod touch won't charge - Apple Support


If you have gone through the entire article and still need help, please contact AppleCare:


"If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support"


Thanks and have a wonderful day.

4 replies
Question marked as Top-ranking reply

Jul 11, 2019 7:22 PM in response to 10FlRetiree


Hello 10FlRetiree,


Thanks for asking for help with your iPad not charging.


Please try the troubleshooting in this help article: If your iPhone, iPad, or iPod touch won't charge - Apple Support


If you have gone through the entire article and still need help, please contact AppleCare:


"If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support"


Thanks and have a wonderful day.

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Battery won’t charge

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