My apple-id cannot login on messages or facetime on my macbook. When I have typed my password it says "Type your password followed by the verification code shown on your other devices." and i get the verification code on my iphone but the box i need to write it in on my macbook does not come op? Så what can i do?
[Re-Titled by Moderator]
MacBook Pro 13", OS X 10.10
You don't get the code box on older OS versions. Have you tried the code you get on the phone after the password?
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat
Hello, chantal2810.
You need to make sure you click Allow or Okay and it will send you to a menu asking for the code.
No, that's my problem after I have entered my Apple ID and password it says "Type your password followed by the verification code shown on your other devices." and then I accept my verification code on my Iphone but i does not come up on my macbook so I can type the verification code. And that's results in that i'm not able to download things on app-store or login to my Facetime or my messages.
No, because the verification code comes on my Iphone, and then im suppose to write on the box that should come on my macbook, but the box that is im supposed to write the verification code in does not come up on my macbook, so I can't write the verification code.
I do click allow, but it does not come up on my macbook so i can write the verification code, the six little boxes does not come up even when i have clicked allow and the six numbers is shown.
If im typing ABC, 123 or ABC123 it just says the password i wrong when I type it in the password box
After you enter your Apple ID and password, are you getting a 2nd password box?
Clarification question - are you using the verification code that was sent to the phone?
If you are using OS 10.10, if you see a password box, enter the password (ABC) followed by the code (123) or ABC123.
My Apple ID cannot login on messages or FaceTime on my MacBook
