You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airdrop

I cannot airdrop, i have my Bluetooth and wifi on, my airdrop is on, but still cant seem to airdrop

Posted on Jul 11, 2019 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2019 2:56 PM

Before you begin

Before you begin, check the following:

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.



Use AirDrop on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT204144

2 replies
Question marked as Top-ranking reply

Jul 11, 2019 2:56 PM in response to guadalupe57

Before you begin

Before you begin, check the following:

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.



Use AirDrop on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT204144

Airdrop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.