I received an email asking for an update on my Apple ID saying you were having a problem with my billing information. You billed me the end of June with no problem and it’s not the end of July for my next bill. My question is, did you send me this email?
Thanks!
It may not be from Apple? In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Forward it as an attachment to reportphishing@apple.com
Just opening an email can't hurt you. However if you gave them any personal information or went to a link and entered your Apple ID password then you should change it.
What if I opened it before I thought about it being a false email?
An email from Apple
