how to unlock NOTES

My iphone7 had to be replaced because of a software issue. Before it was replaced I used my thumbprint to unlock my NOTES. Now using my thumbprint is not an option and it wants a password I don't remember ever setting up. Unfortunately, resetting the password is not an option. Suggestions on how to fix this?

iPhone 7, iOS 12

Posted on Jul 12, 2019 4:56 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2019 5:08 PM

You had to set up a password before you could enable fingerprints. You were also given the option of adding a password hint. You will need that password to unlock your notes. Without it you will never be able to access those notes. See this Apple support article, especially the section on forgotten passwords-->Lock notes on your iPhone, iPad, iPod touch, and Mac - Apple Support


You can create a new password. When you next try to access a locked note it will display the password reminder (if any).

2 replies
Question marked as Top-ranking reply

Jul 12, 2019 5:08 PM in response to 3482BwW

You had to set up a password before you could enable fingerprints. You were also given the option of adding a password hint. You will need that password to unlock your notes. Without it you will never be able to access those notes. See this Apple support article, especially the section on forgotten passwords-->Lock notes on your iPhone, iPad, iPod touch, and Mac - Apple Support


You can create a new password. When you next try to access a locked note it will display the password reminder (if any).

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how to unlock NOTES

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