Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App subscription

Is there anyway to cancel a subscription for an app I don’t remember purchasing and getting any money back at all?

iPhone 7, iOS 12

Posted on Jul 13, 2019 11:16 AM

Reply
Question marked as Best reply

Posted on Jul 13, 2019 11:28 PM

To stop its auto-renewal : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund any of the recent payments as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Best reply

Jul 13, 2019 11:28 PM in response to kiera260

To stop its auto-renewal : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund any of the recent payments as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

App subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.