iTunes purchase

Idk how but something was purchased and I never agreed on purchasing, this is a mistake and idk who to contact

Posted on Jul 13, 2019 1:05 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2019 1:15 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If that doesn't help, also see the following. It includes information about contacting Apple if needed: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support



1 reply
Question marked as Top-ranking reply

Jul 13, 2019 1:15 PM in response to Eddied77

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If that doesn't help, also see the following. It includes information about contacting Apple if needed: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support



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iTunes purchase

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