You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I cancel a subscription?

How do I cancel my subscription. It doesn’t have the cancel option. It expires on August 15


[Re-Titled by Moderator]

iPhone 6s Plus, iOS 12

Posted on Jul 13, 2019 5:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2019 8:40 PM

They don't have a cancel button, they have an option for not renewing. Once you tell them not to renew they cancel automatically at the end of the subscription period.


View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription.

https://support.apple.com/HT202039


Is auto-renewal already off? Does it say it will renew on a certain date or does it only say the subscription will end then? If you are not seeing an option to cancel then it probably means the automatic renewal has already been turned off and the current subscription is simply waiting to expire.

1 reply
Question marked as Top-ranking reply

Jul 13, 2019 8:40 PM in response to Kids21

They don't have a cancel button, they have an option for not renewing. Once you tell them not to renew they cancel automatically at the end of the subscription period.


View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription.

https://support.apple.com/HT202039


Is auto-renewal already off? Does it say it will renew on a certain date or does it only say the subscription will end then? If you are not seeing an option to cancel then it probably means the automatic renewal has already been turned off and the current subscription is simply waiting to expire.

How do I cancel a subscription?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.