Photos: Unsupported file type when my Android Phone plugged in

Hi there,

I encounter with a sync problem between my Android Phone, OnePlus 7 Pro specifically, and MacBook app Photos. Since I store almost every photo in Photos App and new photos are shot on OnePlus 7 Pro. I want to sync the photo library in two-way.

But when I plugged OnePlus 7 Pro to MacBook and select PTP, Photos told me that "Unsupported file type" are found.

Anyone have this problem and any solutions to this?

Thanks a lot in advance!

MacBook Pro 13", macOS 10.14

Posted on Jul 13, 2019 9:13 PM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photos: Unsupported file type when my Android Phone plugged in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.