Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

liquid damage

I have apple care and my mac laptop got water damage. What can I expect to get from apple as far as support? I didn't realize liquid damage is possibly not covered;

MacBook, macOS 10.13

Posted on Jul 14, 2019 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2019 12:11 PM

With AppleCare+, it may be possible that liquid damage may be covered as one of the two accidental incidents that are "allowed." However, any repairs will still cost, but should be at a reduced rate. You will need to make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Any repair estimates will be free.

1 reply
Question marked as Top-ranking reply

Jul 14, 2019 12:11 PM in response to texaxbrokenmac

With AppleCare+, it may be possible that liquid damage may be covered as one of the two accidental incidents that are "allowed." However, any repairs will still cost, but should be at a reduced rate. You will need to make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Any repair estimates will be free.

liquid damage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.