Gift card not activated

Bought a gift card for someone as a gift. Lost the receipt. Gift card doesn’t work in iTunes. It says not activated. What can be done??

Posted on Jul 14, 2019 2:50 PM

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Posted on Jul 14, 2019 7:32 PM

LW,

The card is supposed to be activated by the retailer at the time of purchase. If there is a problem redeeming, try the steps in here:

If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code

https://support.apple.com/en-us/HT201195

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Gift card not activated

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