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Activation lock help on iPad mini set up

I have an iPad mini we are starting over and can not get pass the activation lock screen

Posted on Jul 14, 2019 7:11 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2019 7:20 PM

Hello,


The only way to proceed past the Activation Lock screen is to type in the password to the device’s associated Apple ID. There is no way around this and Apple cannot unlock the device.


Activation Lock

3 replies

Jul 14, 2019 7:22 PM in response to Lukesmini

Starting over how? Did you purchase a used iPad? If you did, you MUST have the Apple ID and Password used to set up the device to begin with. If this is your situation, you cannot bypass activation lock. Apple won't help you. We can't help you. In essence if you purchased an activation locked iPad, you bought a completely useless device unless you know and can get the assistance of the person who put the lock on the iPad.


If this is not your situation, please provide more details about why you don't know the Apple ID on this device.

Activation lock help on iPad mini set up

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