delete data

Hi!

My mobil damage caused by water damage and i want send this for appel reparationreparation , but i want know if I repair the device I will lose the information and the Data in it?


thank you

Posted on Jul 15, 2019 4:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2019 5:10 AM

As long as you have an iCloud or iTunes backup, then you will not lose anything. If you don’t have a backup, then yes you will lose data. Apple replaces damaged devices with a service unit which will not have any of your data on it. You would put your data into it by restoring your iCloud or iTunes backup to it after you receive it.

2 replies
Question marked as Top-ranking reply

Jul 15, 2019 5:10 AM in response to toleendahdouh

As long as you have an iCloud or iTunes backup, then you will not lose anything. If you don’t have a backup, then yes you will lose data. Apple replaces damaged devices with a service unit which will not have any of your data on it. You would put your data into it by restoring your iCloud or iTunes backup to it after you receive it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

delete data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.