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Jocelynsapp Author

Level 1

4 points

Apps not downloading

I try to download a free app and it brings me to putting in my password and then it says my card is not working when there is money on it

Posted on Jul 15, 2019 7:30 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jul 16, 2019 12:28 AM

When you have a card on an account it has to be a valid card and pass the iTunes validation, that applies to all downloads. Try putting a valid card on the account, or see if you get the 'none' option so that you can remove it : Change, add, or remove Apple ID payment methods - Apple Support

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Apps not downloading

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