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I find referednces online to doing this, but no (to me) understandable directions
iPad Pro 11-inch Wi-Fi
Hello,
It sounds like something more severe is occurring. Lets try restoring your device before we dive into anything further. Please refer to the following Apple support document.
That's the same reply I got from Apple's person. Problem is that the new iPad keeps freezing over passcode
Transfer files/programs from old iPad to new one
