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Level 1

4 points

disable ipad

trying to unlock my disable ipad and I follow the steps but it mentions that my ipad couldn't be found

iPad, iOS 12

Posted on Jul 16, 2019 12:15 PM

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Level 10

150,234 points

Posted on Jul 16, 2019 12:19 PM

If iTunes doesn't recognize your iPad, this link will help: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Then follow the directions in this link EXACTLY to erase your iPad to get back in: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Top-ranking reply

Level 10

150,234 points

Jul 16, 2019 12:19 PM in response to my_ipad

If iTunes doesn't recognize your iPad, this link will help: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Then follow the directions in this link EXACTLY to erase your iPad to get back in: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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disable ipad

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