iTunes movie
I Rented a movie on iTunes and when I try to watch it, it says it can’t be played. What can I do? Or can I get a refund?
iPhone X, iOS 12
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You've tried the 'standard' troubleshooting e.g. closing the app, rebooting etc. ? If you have : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)