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Fingerprints

I am unable to add my finger print ID to my IPhone6s. It keeps saying it failed even though I had four fingerprints added to the phone. What do I do?

Posted on Jul 17, 2019 2:13 AM

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Level 10

207,995 points

Posted on Jul 17, 2019 2:26 AM

See this support guide:--> If Touch ID isn't working on your iPhone or iPad - Apple Support

If you get no help, it could be a hardware problem. Have your device inspected at an Apple Store or AASP:

Apple – Location Selector

Regards

Giulio

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Best reply

Level 10

207,995 points

Jul 17, 2019 2:26 AM in response to Samanthaboyce

See this support guide:--> If Touch ID isn't working on your iPhone or iPad - Apple Support

If you get no help, it could be a hardware problem. Have your device inspected at an Apple Store or AASP:

Apple – Location Selector

Regards

Giulio

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Fingerprints

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