Time Machine Won't Access My TM Back-Up Drive. Request I "Enter Your Name & Password on My Wireless Network"

I just swapped my old Mac SSD into a new (to me) MBP and upgraded to Mojave. Everything is fine on the machine but saving to Time Machine over wireless is now impossible.


Previously, Time Machine would sync over my wireless network to my encrypt back-up volume which is on a drive connected to my ASUS router.


Now, when I activate Time Machine, I hit a buzzsaw and receive this message:

"Enter your name and password for the server "xxxxxxxxx.local" so that Time Machine can access it."


I know my password! I have to enter it when directly accessing the encrypted Time Machine back-up, which has no issues when I plug the drive directly into my MBP. But this connection method is inconvenient and logistically problematic for my set-up.


Anyone have any ideas how to resolve this?



MacBook Pro 13", macOS 10.14

Posted on Jul 17, 2019 4:57 AM

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Posted on Jul 17, 2019 5:11 AM

Remove the drive from Time Machine and uncheck backup automatically.

Find the entry for the backup drive in your keychain and delete it.

Re-add the drive to Time Machine. You may have to connect to it in Finder, mount the drive, then add it to Time Machine.


Your backup method is not supported by Time Machine, but may give you the impression it works. The kicker was always the ability to restore when the time came. Since you could direct connect the drive, that might not have resulted in any issues.

Backup disks you can use with Time Machine - Apple Support


Network connections are only supported with NAS units that support Time Machine over SMB. If you can tell your router to share it out over SMB you may have some success, now. The AFP your router supported was a knock-off of Apple's protocol because Apple never licensed it to anyone.



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Jul 17, 2019 5:11 AM in response to ShadowDancer1000

Remove the drive from Time Machine and uncheck backup automatically.

Find the entry for the backup drive in your keychain and delete it.

Re-add the drive to Time Machine. You may have to connect to it in Finder, mount the drive, then add it to Time Machine.


Your backup method is not supported by Time Machine, but may give you the impression it works. The kicker was always the ability to restore when the time came. Since you could direct connect the drive, that might not have resulted in any issues.

Backup disks you can use with Time Machine - Apple Support


Network connections are only supported with NAS units that support Time Machine over SMB. If you can tell your router to share it out over SMB you may have some success, now. The AFP your router supported was a knock-off of Apple's protocol because Apple never licensed it to anyone.



Jul 23, 2019 8:58 PM in response to ShadowDancer1000

You cannot mix modes. You initiated the first backup with the drive directly connected. That creates a Backups.Backupdb folder. That can only be used locally.

When you backup over a network (TCP/IP), Time Machine builds a sparse bundle disk image to store the backups. When it mounts that image, it will have a Backups.Backupdb folder inside of it. You can sort of do it both ways by initiating an initial backup over the network so it creates the disk image. Stop the Backup and connect the disk directly. Initiate a backup and it should mount the sparse bundle and back up to that, speeding up the initial backup.


I would just delete the Backups.backupd folder and start over.


Connect directly and Remove the disk. Disconnect the drive.

Open Keychain Access and find any entry for the password for the backup disk and delete them. Delete any entry for connecting to the NAS. You can add them back by trying to connect later on.

Delete Backups.Backupd from the backup drive.


Try to connect to the NAS via Time Machine by selecting the Disk.

If that is successful, let it start the initial backup, then follow directions above to speed up the initial backup.


If it doesn't connect, try connecting to the NAS backup share via Finder. Then attempt to select the mounted share in Time Machine system prefs.



Jul 24, 2019 3:55 PM in response to Barney-15E

Barney, with a combination of your help, a lot of swearing, and trying ONE alternative route I didn't explore, I finally have my TM working again and performing back-ups over the network.


I used your recommendation and deleted all references in the keychain as well as the back-up drive image and "backup backup TM AC", when connected directly.


The next step was to reset my entire router, something which is laborious as 20 minutes of re-entering information, creating new passwords, and tweaking network settings followed by another 15 minutes of entering passwords in many many internet connected devices around the house.





Entering the specialized TM option tab in my router's control panel while wireless, the drive recognized and allowed me to establish a new path in the Mac partition. It's now running a fresh back up and all seems to be well.





Jul 23, 2019 4:58 PM in response to Barney-15E

Hi Barney. First, thanks for taking time to try to help. It is appreciated.


So, what I have a tale of two cities so to speak.

Wirelessly: If I find my Time Machine back up, the flow looks like such:


I enter TM and see this:


I choose "Select Disk" and see this:


Then hit this road block: Not matter what password I enter, it rejects it. And I know my passwords. I have a revolving set of about 5.




Directly connecting to the back up drive via USB, gives me this:


Then this:


If I enter my password - PRESTO! It unlocks and sync no problem.

And I indeed, have the ability to remove the disk as well.



However, removing the disk still doesn't allow me to remap wirelessly. I tried and ran into the same buzzsaw where it request my password to enter my name and password for TM-AC1900 .... ( which has always been the same password).

I guess if I could get Time Machine to remove the TM AC1900 drive from memory, I would be able to reset but this is essentially the problem I'm experiencing.


I cannot delete TM AC1900 nor can I get the password I know is the correct password to recognize as correct.

Jul 21, 2019 2:07 PM in response to Barney-15E

Perhaps I'm doing something wrong.

Barney-15E wrote:

Remove the drive from Time Machine and uncheck backup automatically.
Find the entry for the backup drive in your keychain and delete it.

When I enter Time Machine's control panel.

I can uncheck backup automatically.

I select "Select Back Up Drive".

It automatically sees the drive and the TM Back Up "Backups.backupdb" but, there is no function that allows me to uncheck or delete the drive.

The only options are cancel and use disk.

Also, when I enter my keychain there is no option to delete a TM backup?

Jul 21, 2019 6:58 PM in response to Barney-15E

That's the issue, there is no remove button. I've tried alt+clicking to see if there is a sub-menu of options and using the menu bar up top, and still, no option to remove the drive.

The only options I have are cancel or use disk. If I click "use disk", I still have no further options other than to enter the PW which isn't working or to cancel.

Jul 22, 2019 10:48 PM in response to Barney-15E


Thank you, Barney.

But then this leaves me at an impasse. As soon as I enter Time Machine preferences, this is the only option I see.

There is no option to remove disk. At best, I see this when after I connect the drive directly via USB.

I'm trying to delete the "Backups.back on TM....", so I can start fresh but it's a buzzsaw. There's no option to delete this profile.

Jul 17, 2019 10:13 PM in response to Barney-15E

Interesting. On my old machine, I was able to invoke Time Machine wirelessly and page through my back images with no problems. But, if I read this correctly, you're stating that his was essentially a glitch or a spoof that should not have worked - but did?


When I go through the first 3 steps you listed, will I lose all the currently backed up data save points during the overwrite?

I only ask because I don't have enough space on the drive to write an entirely new 250GB volume.

Jul 18, 2019 6:23 AM in response to ShadowDancer1000

Removing the drive from the backup set will not lose your data. When you re-select the drive, Time Machine will recognize the backups and continue with those.

But, if I read this correctly, you're stating that his was essentially a glitch or a spoof that should not have worked - but did?

It would sort of work. Everybody's mileage varied on how well it did work. Any NAS that just claimed to support Time Machine used a flakey AFP hack to serve out over AFP.


With the switch to SMB, Apple created a specification to serve out a Time Machine backup over SMB.

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Time Machine Won't Access My TM Back-Up Drive. Request I "Enter Your Name & Password on My Wireless Network"

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