recall on battery

I would like to know what I need to do to get battery fixed before it burns.

MacBook Pro 15", macOS 10.14

Posted on Jul 17, 2019 6:20 AM

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Posted on Aug 5, 2019 9:48 AM

Just went through the recall/replacement process. My 2015 MBP didn’t catch fire, but the battery was a bit swollen - obviously headed for failure. The mail-in option took 6 days round trip. I apparently got a new top case (track pad & keyboard) in the swap, and no data or bootcamp partition lost at all. 


Contact support and get in line.

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Question marked as Top-ranking reply

Aug 5, 2019 9:48 AM in response to hbombmac

Just went through the recall/replacement process. My 2015 MBP didn’t catch fire, but the battery was a bit swollen - obviously headed for failure. The mail-in option took 6 days round trip. I apparently got a new top case (track pad & keyboard) in the swap, and no data or bootcamp partition lost at all. 


Contact support and get in line.

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recall on battery

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