Apple Music bill

I have been billed £9.99 for Apple Music but I have never used it or asked to join up for it

iPhone X, iOS 12

Posted on Jul 17, 2019 7:12 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2019 8:44 PM

View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew."

https://support.apple.com/HT202039


It is easy to accept the free trial without realizing you are doing so. This then turns into a paid subscription.


If you think this was in error you can try asking for a refund: iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html

1 reply
Question marked as Top-ranking reply

Jul 17, 2019 8:44 PM in response to TomDelaney

View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew."

https://support.apple.com/HT202039


It is easy to accept the free trial without realizing you are doing so. This then turns into a paid subscription.


If you think this was in error you can try asking for a refund: iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html

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Apple Music bill

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