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Level 1

4 points

"Your Purchase Could Not Be Completed"

I got "Your Purchase Could Not Be Completed" alert while I process a in-app purchase

iPhone X, iOS 12

Posted on Jul 18, 2019 12:31 AM

Top-ranking reply

Level 10

334,234 points

Posted on Jul 18, 2019 4:58 AM

If it's also saying to contact iTunes Support you should do as instructed and contact iTunes Support :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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