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Activation Lock

How do I get rid of the activation lock? I don’t know the apple id

iPad mini 3 Wi-Fi, Cell TD-LTE

Posted on Jul 18, 2019 1:07 AM

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Posted on Jul 18, 2019 1:08 AM

If you can't remember your id have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you were the original purchaser of the iPad (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it


If you bought the iPad second-hand contact the person you bought it from

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Question marked as Best reply

Jul 18, 2019 1:08 AM in response to mahek161

If you can't remember your id have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you were the original purchaser of the iPad (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it


If you bought the iPad second-hand contact the person you bought it from

Activation Lock

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