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reinstalling failed!

I wanted to erase my MacBook Air and reinstall it but it didn't happen! Now when I push power key there comes just a flashing question mark and if I push command R key at the same time, there comes a globe with a triangle saying Apple.com/support. What should I do?

Posted on Jul 18, 2019 2:34 AM

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Question marked as Apple recommended

You'll want to reset the NVRAM before the reinstallation. Press the Command, Option, P, and R keys immediately after startup. You will see the Apple logo disappear. Once you see the logo the second time, let go of the four keys and hold down Command and R to get into recovery mode.


Reset NVRAM - https://support.apple.com/en-us/HT204063

Posted on Jul 18, 2019 6:10 PM

10 replies
Question marked as Apple recommended

Jul 18, 2019 6:10 PM in response to haaleh

You'll want to reset the NVRAM before the reinstallation. Press the Command, Option, P, and R keys immediately after startup. You will see the Apple logo disappear. Once you see the logo the second time, let go of the four keys and hold down Command and R to get into recovery mode.


Reset NVRAM - https://support.apple.com/en-us/HT204063

reinstalling failed!

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