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Change the country or region

I’m trying to change my country or region to change my payment method but it’s not been possible . It says that it’s not possible to change the country or region at this time... what should I do ?

Thank you,

Gaudio.

Posted on Jul 18, 2019 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2019 5:45 AM

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region

2 replies
Question marked as Top-ranking reply

Jul 18, 2019 5:45 AM in response to gaudao

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region

Jul 18, 2019 5:04 AM in response to gaudao

You've tried on both your iOS device(s) and computer's iTunes ? If you have, you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Change the country or region

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