Subscription
I have been charged for a subscription which I don’t know about and when I go into my subscriptions to find it and the page is empty
iPhone 6, iOS 12
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have been charged for a subscription which I don’t know about and when I go into my subscriptions to find it and the page is empty
iPhone 6, iOS 12
If you're sure that you don't have that subscription among your list AND if you're sure, checking your bank's statement, that the money has been withdrawn by Apple, contact iTunes Store and inform them, filling out and sending them this form: iTunes Store – Contact Us – Apple Support
Be careful: if you're not sure that both the above listed conditions are true, it could have been a false message:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Regards
Giulio
If you're sure that you don't have that subscription among your list AND if you're sure, checking your bank's statement, that the money has been withdrawn by Apple, contact iTunes Store and inform them, filling out and sending them this form: iTunes Store – Contact Us – Apple Support
Be careful: if you're not sure that both the above listed conditions are true, it could have been a false message:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Regards
Giulio
Subscription