You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 8 Plus voicemail stopped working abruptly 2 days ago - won't come back.

Hi: Turns out my voicemail stopped working a couple of days ago and "Calls are being forwarded to another mailbox"? I only found out about the issue when a friend emailed me. I've:

1) Rebooted multiple times.

2) Reset Network Settings.

3) Checked to see if I have the latest (Verizon) carrier settings - I do.

4) Toggled Airplane Mode and Cellular Data on and off multiple times, with reboots.

5) Even found a reference to having to set Siri up to VM to work - which I though was particularly specious, but I did set it up - and VM still doesn't work.

6) Temporarily deleted Robokiller app in case that was messing with me.

Nothing I've done so far is working. OS 12.3 (up to date apparently). Any thoughts, advice appreciated. Thanks, John

iPhone 8 Plus, iOS 12

Posted on Jul 18, 2019 9:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2019 9:58 PM

Contact your carrier to reset your voicemail. Voicemail is a carrier feature, and they need to get it working again.

Similar questions

3 replies

iPhone 8 Plus voicemail stopped working abruptly 2 days ago - won't come back.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.