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I have mail accounts set up in Settings > Internet Accounts, but I don't see any windows in Mail.app.
When I open the application, no windows show up, just the menu items. From those items Preferences, Add Account..., etc. is all grayed out (i.e. disabled). Same for mail related stuff (e.g. Compose Message) also.
I've created a new account, it works fine there. I thought about copying mail related files from new account to old one but couldn't manage it. So I've thought of another idea, and now everything is perfect.
Steps of my solution:
Important Note: Do not empty trash without recovering Mail.app back, since it's not available on App Store.
Thanks for all the support, and I hope my solution will be helpful to somebody else in future.
I've created a new account, it works fine there. I thought about copying mail related files from new account to old one but couldn't manage it. So I've thought of another idea, and now everything is perfect.
Steps of my solution:
Important Note: Do not empty trash without recovering Mail.app back, since it's not available on App Store.
Thanks for all the support, and I hope my solution will be helpful to somebody else in future.
Hello berkanteber,
Thanks for asking the Apple Support Communities for help with Mail on your computer.
Please try the troubleshooting articles listed in here: Troubleshoot email problems in Mail on Mac - Apple Support
From your description, I recommend starting under the section titled "Problems viewing messages and mailboxes." Thanks and have a wonderful day.
All I see when I open the app are menu items. I'm attaching screenshots to show you which are enabled, very few.
Mail:
File:
Edit:
View:
Mailbox:
Message:
Format:
Window:
Hey,
Thanks for the reply, but it doesn't fit.
Because I can't see any mailboxes. In fact there is not even a window when I open the app, just the menu items. I would attach a screenshot but it doesn't make sense since there is nothing on screen.
I can't access Mail > Preferences, it is disabled.
I can't access Mail > Add Account..., it is disabled too. But through System Preferences > Internet Accounts, I can confirm that there are mail accounts.
I hope it's more clear now.
One more thing:
Initially mail was disabled for those 3 internet accounts since I use another mail client. I just wanted to give Mail.app another shot, and this happened. So, the problem didn't occur when I was actively using the app. It may be somehow related.
That was important missing information! The disable lock could be anywhere in your user library.
Its always worth creating a new User Account with full Admin privilege in System Preferences, Users and groups, and setting up and running Mail under that user.
If it fixes your problems, consider moving your data photos movies and music to the new account permanently. It’s not a minor job though
Lets check two important settings
In Sys preferences Internet accounts are the accounts checked to use with mail?
secondly in Mail,View did you click on Show Mailbox List?
Mail.app doesn't recognize any mail accounts
