iTunes App won't run - app-licence problem

I'm guessing you have the Microsoft Store version installed. I suggest you discard it and run the standard iTunes64Setup.exe installer instead.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

Hello enrico194,

Thanks for asking the Apple Support Communities for help with iTunes. I was able to find an article that talks about apps stating: ""Apple Application Support was not found" after you install the software, follow the steps below in order."

This is the article with troubleshooting: If you can't install or update iTunes for Windows - Apple Support

Thanks and have a wonderful day.

You're welcome. 🙂

tt2