New contacts don't sync from iphone to outlook.

I have a user where any new contact entered into the iphone will not sync to his outlook contacts. They will be pulled from outlook to the iphone, just not the other way round. User has a the latest Surface and O365, iphone is an Xs Max. I'm not very similar with apple products but I would assume the solution would be pretty basic.


Thanks for any input.

Posted on Jul 19, 2019 8:25 AM

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Posted on Jul 19, 2019 12:15 PM

Contacts are not stored locally on any iPhone. They are synced an email account (Google, iCloud, AOL, Yahoo, Outlook, Exchange or any Other) that you have and declared one of them as default under contacts.


See the GIF below

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New contacts don't sync from iphone to outlook.

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