Can’t download Procreate App

Question

Level 1

23 points

Can’t download Procreate App

I’ve just bought the iPad and I can’t download Procreate app. I still can purchase other apps but only Procreate. I can’t press the “purchase” button.

iPad Pro, iOS 11

Posted on Jul 19, 2019 8:57 AM

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Answer 1

QuickPost

Level 10

103,437 points

Jul 19, 2019 9:07 AM in response to JulionHg

Hello,

According to your post you are running iOS 11 on your iPad Pro. Please verify that you are running the latest system software by going to Settings -> General -> Software Update.

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Answer 2

JulionHg Author

Level 1

23 points

Jul 20, 2019 2:00 AM in response to QuickPost

Hello,

Thank you so much for answering. I've just realized that this morning. Sorry, since this is my first time using iPad so I thought it's running the lastest version.

I've uploaded to iOS12 and I can purchase the app now.

Thank you.

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Answer 3

Jul 19, 2019 9:25 AM in response to JulionHg

Procreate requires iOS 12 or higher. If you are indeed on iOS 11, that is why you can't download the app.

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Can’t download Procreate App

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