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Unwanted subscription

I downloaded an app for my friend a few months ago & I didn’t even really do anything with it, I deleted it not long after I got it and it’s been charging me 15 $ for every month

iPhone 6s, iOS 11

Posted on Jul 19, 2019 8:45 AM

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Posted on Jul 19, 2019 8:59 AM

I assume you've now stopped its auto-renewal (deleting an app only deletes the app, it doesn't stop a subscription) - if you haven't : View, change, or cancel your subscriptions - Apple Support


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

2 replies
Question marked as Best reply

Jul 19, 2019 8:59 AM in response to joslyn242

I assume you've now stopped its auto-renewal (deleting an app only deletes the app, it doesn't stop a subscription) - if you haven't : View, change, or cancel your subscriptions - Apple Support


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Unwanted subscription

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