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I would like to be refunded for an accidental purchase by my daughter

I would like to refund amount purchased accidentally by my daughter. But apple says can’t determine the reason



[Re-Titled by Moderator]


iPhone XS, iOS 12

Posted on Jul 19, 2019 11:26 AM

Reply
Question marked as Apple recommended

For future reference, make it difficult/impossible for your daughter to make purchases. In iOS 12, this setting is pretty heavily buried.


Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases. Tap Always Require for the password preference. Your daughter will no longer be able to purchase apps, or make in-app purchases without knowing your Apple ID password.

Posted on Jul 19, 2019 1:13 PM

5 replies
Question marked as Apple recommended

Jul 19, 2019 1:13 PM in response to ayten112

For future reference, make it difficult/impossible for your daughter to make purchases. In iOS 12, this setting is pretty heavily buried.


Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases. Tap Always Require for the password preference. Your daughter will no longer be able to purchase apps, or make in-app purchases without knowing your Apple ID password.

I would like to be refunded for an accidental purchase by my daughter

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