el_inocente Author

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iPhone 8: I cannot use the home button touch more than once in ten times. Must use password, which defeats original purpose. Now I cannot access fingerprint.

Posted on Jul 19, 2019 2:29 PM

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Level 10

239,109 points

Posted on Jul 19, 2019 2:47 PM

So, you are saying that Touch ID is not working correctly? If that is the case, you need to troubleshoot it. Start here, If Touch ID isn't working on your iPhone or iPad - Apple Support

Under Still Not Working? You see the step to contact Apple Support if the document does not help.

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Top-ranking reply

Level 10

239,109 points

Jul 19, 2019 2:47 PM in response to el_inocente

So, you are saying that Touch ID is not working correctly? If that is the case, you need to troubleshoot it. Start here, If Touch ID isn't working on your iPhone or iPad - Apple Support

Under Still Not Working? You see the step to contact Apple Support if the document does not help.

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