You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil warranty

My Apple pencil (2nd generation) doesn't charge. I want to know if repairing the battery of Apple pencils is included in warranty. (It’s less than a year since I bought it, and the tip of my pencil is a little bit damaged, but it used to work with that tip.)

iPad Pro, iOS 12

Posted on Jul 19, 2019 11:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2019 8:07 AM

  1. Go here > Contact Support
  2. Choose [iPad]
  3. Type "Pencil" into the Search Topics field
  4. Choose the "Help with Apple Pencil" result from suggestions drop down
  5. Pick a contact method
6 replies

Jul 20, 2019 8:14 AM in response to sahareb72

Apple doesn't repair or replace the batteries in Apple Pencil. You can buy replacement tips for your Pencil in your Apple Store for $19.95 for a package of 4 tips. The warranty on your Pencil is one year from date of purchase. But if there is damage to the pencil, accidental damage would not be covered.


I'd schedule an appointment at your Apple Store Genius Bar and see if just buying new tips solves your problems.


No matter what you do, KEEP THAT PENCIL BATTERY CHARGED. If they are allowed to be uncharged for even a matter of a few days, the tiny batteries in the pencil can fail.

Jul 22, 2019 8:50 AM in response to sahareb72

Contact specialist would have instructed you to make a Genius Bar or Apple Authorized Service Provider reservation


  1. Go here > Contact Support
  2. Choose [iPad]
  3. Choose the "Battery & Charging " button
  4. Choose "Topic not listed" button
  5. Type anything at all in the field
  6. Choose [Continue] button
  7. Choose {Bring in for repair] button
  8. Enter your address city state OR allow "Current location"
  9. the map page will show closest to farthest locations & reservation times


Apple Pencil warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.