Buongiorno, non riesco ad effettuare l'aggiornamento delle app preinstallate sul mio MacBook Air. Quando cerco di installarle, esce un avviso che dice: "Impossibile aggiornare alcune app - Per aggiornare le app, devi accettarle nella pagina Account in App Store."
Il problema è che nella pagina account non appare il pulsante "accetta". Come posso risolvere il problema?
MacBook Air 13", macOS 10.14
Hi, I have the very same problem. I've just got my new MacBook Air. If I try to update my apps, I am told that I have to "accept" them in the "account" page of the AppStore. But it is impossible because no "accept" button appears. Can somebody help me?
Thanks!
Hi, I have the very same problem. I've just got my new MacBook Air. If I try to update my apps, I am told that I have to "accept" them in the "account" page of the AppStore. But it is impossible because no "accept" button appears. Can somebody help me?
Thanks!
Hi DomizianaDiBattista,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Hi all,
I have the very same problem with my new Macbook Pro. I'm trying to update my apps, but I cannot do it because of the "acceptance" of the apps in the "account" page of the AppStore is required but no "accept" option seems to be avaialble.
Is there any way for solving this issue?
Delete your apps (iMovie, ecc.) and install them again with your ID apple.
I solved the problem in this way
Dear Domiziana,
I followed your suggestion and it seems the problem has been solved.
Thank you.
i have the same problem, but I can't delete the app, because the problem is for the native apps like Note and Pages etc... how can I solve this problem? thks
Yes you can! I had the same problem with the same apps. Take the apps and move them into the wastebasket, then install it again with your ID Apple ;)
Aggiornamento impossibile - devi accettare l'app
