activation lock
how to remove activation lock on new ipad pro
iPad Pro 10.5-inch, Wi-Fi, Cellular
how to remove activation lock on new ipad pro
iPad Pro 10.5-inch, Wi-Fi, Cellular
A truly new device should not have activation lock set on it. Return it for a refund or a device that is not locked. Or do you mean a used one but just new to you (which means it isn't really "new")?
Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - An activation lock can only be removed using the log-in information for the account that applied the lock. https://support.apple.com/HT201441
Get the owner of the account to remove the lock or return the device for a refund. It is otherwise useless to you.
If the owner has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.
A truly new device should not have activation lock set on it. Return it for a refund or a device that is not locked. Or do you mean a used one but just new to you (which means it isn't really "new")?
Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - An activation lock can only be removed using the log-in information for the account that applied the lock. https://support.apple.com/HT201441
Get the owner of the account to remove the lock or return the device for a refund. It is otherwise useless to you.
If the owner has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.
activation lock