My safari app is frozen and I don't know what to do

Every time I try to use my safari it freezes. I have already tried the force quit method, I've done the command option esc method, and I've both restarted and shut down my laptop twice. The app allows me to search but I can't minimize, exit, or maximize the screen and I can't click on anything either. What should I do?

Posted on Jul 21, 2019 6:29 PM

Reply
1 reply

Jul 22, 2019 1:38 PM in response to duaa114

Hi duaa114,


Thank you for stopping by Apple Support Communities. It sounds like you're having trouble with Safari freezing unexpectedly. I'd love to provide information that may help.


Try the steps in this article: If Safari is slow, stops responding, quits unexpectedly, or has other issues. It will walk you through turning off extensions and removing plug-ins, which could be causing the problem you're experiencing.


If you're still having trouble, try the steps here: If Safari doesn't load a page or webpage items are missing.


I hope that helps! Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My safari app is frozen and I don't know what to do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.