messages on iCloud erased all my conversations

Question

Level 1

8 points

messages on iCloud erased all my conversations

I have my iPhone and iPad set to keep messages on iCloud. Today I noticed that there is a similar setting on my Mac and so I turned that on. "enable messages on iCloud". Several hours later I went to open the messages app only to discover there are no old messages or conversations there at all. I seem to be able to send new messages, but all the old ones are gone. If I check my phone or iPad everything (old messages and conversations) is still present.

the "sync now" in messages preferences is greyed out. Running 10.14.5 on my Mac and 12.3.1 on my phone.

Should I panic yet ?

iMac 27", macOS 10.14

Posted on Jul 21, 2019 7:19 PM

Reply

Answer 1

biketourist Author

Level 1

8 points

Jul 22, 2019 2:57 PM in response to biketourist

Well it just fixed itself. The "sync now" button is now active and all the old conversations have suddenly appeared. Apparently it took 23 hours for the initial sync to complete. Also the ~100KB/s download traffic I was watching has also stopped.

Reply

Answer 2

biketourist Author

Level 1

8 points

Jul 21, 2019 7:34 PM in response to biketourist

Is the greyed out sync now button because it has never finished its first sync and things will be ok if I just hold my breath longer ?

I have a second Mac without "enable messages on iCloud" turned on and it seems to be running fine (and has up to date messages).

Reply

messages on iCloud erased all my conversations

Similar questions