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Itunes keeps asking for apple ID

My itunes keeps asking for my apple ID. I enter it correctly but the panel keeps popping up. I am unable to use my itunes at all whilst this happens. Anyone know how to fix it?

MacBook Pro 13", macOS 10.14

Posted on Jul 21, 2019 9:22 PM

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1 reply

Jul 22, 2019 7:00 AM in response to yellowwizardlizard

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.iTunes.plist.  Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


Thanks to leonie for some information contained in this.

Itunes keeps asking for apple ID

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