You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: harbi160
harbi160 Author
User level: Level 1
4 points

Problem

Dear, Apple Support 

it says that when i am getting the credit card details on my iPhone 4.....it always says that when i click continue please contact itunes support to complete this transaction!!

iPhone 7, iOS 12

Posted on Jul 22, 2019 2:50 AM

Reply
Question marked as Top-ranking reply
User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,536 points

Posted on Jul 22, 2019 2:55 AM

Perhaps something is wrong/uncomplete in your payment info.

And, if you get that message, you need contact iTunes Store Support. Explain your problem filling out and submitting this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio


View in context

Similar questions

2 replies
User profile for user: AndreAcer
AndreAcer
User level: Level 3
592 points

Jul 22, 2019 2:58 AM in response to harbi160

Hi!


Your question seems similar to the one you can find through this link: https://discussions.apple.com/community/itunes


Your request is posted in a community of other iPhone users. If you wish to contact iTunes support you can use the link below.

I hope it sorts out for you. In the top you'll find "contact support".


https://support.apple.com/itunes


If you wish to have a discussion with experts on iTunes i bet you'll find more of them over on the specialized iTunes communities. Use the link below.


https://discussions.apple.com/community/itunes

Reply

Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up