iPhone XR wireless is intermittent charging

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Level 1

8 points

iPhone XR wireless is intermittent charging

Hi,

Is there somebody having the same problem with your XR? How you resolve it? My phone now never reaches 100% fully charged.

Model : iPhone XR

iOS : 12.3.1

iPhone XR, iOS 12

Posted on Jul 22, 2019 6:17 AM

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Answer 1

jeremy_v

Community Specialist

Jul 23, 2019 5:57 AM in response to JimmyWong_HK

Hey, JimmyWong_HK.

I see that you're having a problem with your iPhone XR. It only charges intermittently and never gets to 100%. I'm glad to help.

iPhone Battery and Performance -- This article not only explains how a lithium-ion battery behaves, but it also provides steps on extending the battery life of your device. There's also a new feature called Battery Health which will help manage performance. You can also see what's using the most power by checking the Battery Usage a bit lower in the app. Go to Settings > Battery > Battery Health. What is the Maximum Capacity reported?

If your iPhone, iPad, or iPod touch won't charge -- If the Battery Health percentage is fine, this article provides the information and steps that you need.

Take care.

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Answer 2

JimmyWong_HK Author

Level 1

8 points

Jul 26, 2019 7:37 PM in response to jeremy_v

Hi Jeremy,

Thanks for your reply. I have checked my iPhone's Battery life, it is 100% and the condition of the battery is good since I purchased it recently. And I finally found out the problem, it was due to the defect in the cable connect between power adopter and the wireless charger. After I replaced the cable, the problem disappeared.

Regards,

Jimmy

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iPhone XR wireless is intermittent charging

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