ipad pro autolock not working
I have a brand new iPad Pro that doesn’t auto lock. I will be taking it back to Apple later this week if I can’t find a solution. Any advice?
iPad Pro, iOS 12
I have a brand new iPad Pro that doesn’t auto lock. I will be taking it back to Apple later this week if I can’t find a solution. Any advice?
iPad Pro, iOS 12
Yes, oh yes, you've rebooted or restarted? They are different procedures.
Did you do this procedure?
The one where you hold the button down until your finger falls off and you get the “swipe” thingie
It's not dangerous in any way and is a highly recommended solution which often fixes little niggles. It does exactly what rebooting a computer does. Only on the new iPad Pro models, this is the process required to reboot. You will not lose any data or settings. You may resolve your auto lock issue.
I just found out auto lock won’t function if it can see you. Works fine if I put it down. Thanks for the reboot instructions
What have you set Auto Lock to in Settings?
Everything (2, 5, 10, ....)
Have you tried rebooting your iPad? Is your new iPad Pro one with a home button or one with Face ID?
Yes, oh yes
New iPad Pro with Face ID
Do exactly what I posted above.
No I didn’t do that! Sounds dangerous to me. What does a reboot do exactly?
Yes, that's completely correct. It's called Attention Aware. It didn't occur to me to ask you if you were looking at the iPad waiting for auto lock to engage.
ipad pro autolock not working