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Question: "Unable to verify MacOS"

macOS Mojave

Version 10.14.3 (18D109)

Macbook Pro (13-inch, 2018)


Regular update, app store update, combo updates, recovery mode update - nothing has seemed to work, and I always get this error. I've launched into recovery mode, mounted my 1TB disk, and repaired with no warnings or misgivings. I've launched into safe mode with a new account to update with, and still get these errors. The date and time is also correct on my system, so no issue there.


What else should I attempt to try and update this laptop? Should I just go to the Apple store?


MacBook Pro 13”, macOS 10.14

Posted on Jul 22, 2019 3:05 PM

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Jul 23, 2019 12:12 PM in response to DukeOliver In response to DukeOliver

Hey, DukeOliver.


I see that you're trying to update 2018 MacBook Pro, but you keep getting a message that the macOS isn't able to be verified. Great job on the troubleshooting you've used, and it's time to contact Apple Support.


Apple - Support - Product Selection — After selecting this link, choose Mac notebooks > Installations & Updates > Software or firmware not updating as expected. Then choose how you'd like to start the conversation.


Take care.

Jul 23, 2019 12:12 PM

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Question: "Unable to verify MacOS"