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slycougar Author

Level 1

4 points

Won’t charge

I’m using the same charger I’ve been using for years on my iPad and it says not charging. I plugged the charger into my iPhone and it charges perfectly. What’s going on?

iPad Pro, iOS 12

Posted on Jul 22, 2019 4:12 PM

Top-ranking reply

lobsterghost1

Level 10

150,144 points

Posted on Jul 22, 2019 4:28 PM

If after going through all these Apple Support suggestions, nothing works, it will be time to schedule an appointment at your Apple Store Genius Bar for evaluation and options. The battery could have failed.

If your iPhone, iPad, or iPod touch won't charge - Apple Support

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Won’t charge

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