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iphone is stuck on home screen, can’t click on any apps or turn phone off using lock button and volume button, only thing i can do it answer texts and that’s when i slide down on it when i get it

iPhone XS

Posted on Jul 22, 2019 7:27 PM

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Posted on Jul 22, 2019 7:47 PM

No, from the frozen screen section of this support document, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.

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Jul 22, 2019 7:47 PM in response to madianne2001

No, from the frozen screen section of this support document, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.

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