I want to sign in into an apple device that need to unlock icloud

my apple id dissable

iPhone 7

Posted on Jul 23, 2019 3:57 AM

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Question marked as Top-ranking reply

Posted on Jul 23, 2019 4:10 AM

I'm assuming that you bought it new, and that the ID it's asking for is indeed yours. In that case, go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support


Failing that, take the device, the original purchase documents, and some ID to an actual Apple Store (make an appointment) and ask if they can unlock it.


2 replies
Question marked as Top-ranking reply

Jul 23, 2019 4:10 AM in response to khunThan

I'm assuming that you bought it new, and that the ID it's asking for is indeed yours. In that case, go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support


Failing that, take the device, the original purchase documents, and some ID to an actual Apple Store (make an appointment) and ask if they can unlock it.


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I want to sign in into an apple device that need to unlock icloud

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