Macbook Air eating disk space like crazy

My wife has a 13" 2015 MacBook Air (7,2) running MacOS 10.14.5 with 250 Gb of SSD storage and 8 Gb of RAM. Very recently my wife's machine has been reporting that she is out of disk space.


I have removed all unused/unnecessary applications and documents, run CleanMyMac and cleared lots of crap, verified that Mail's logs are disabled (enabling those generates massive and rapidly-growing log files!), run Malwarebytes to confirm that there is no malware present and ran Disk Utility with no reported errors. Sophos Home is running all the time and has reported no arriving bad stuff.


Note that I have a 2015 13" Macbook Pro (12,1) running MacOS 10.14.5. It has 500 Gb of SSD storage and 8 Gb of RAM. I have no such problem at all (except for a very frequent multi-second 'hang' watching the spinning beach ball, but that's another issue for another time).


Yesterday I got to the point where there was about 20 Gb of unused space available on the Air's SSD. This morning it is all gone! The System Information app shows some very strange information (see attached screenshots). The system overview shows 231 Gb of unidentified "System' stuff (my MacBook Pro shows only 168 Gb of that). But even more interesting is the graph of disk usage; it implies that there is a huge amount of unused space yet it reports that there is only 768 Mb left.


I have a great deal of Mac experience (about 20 machines since the very first Mac in 1984), but this has me stumped. Can anyone suggest what is going on here? Is there a solution short of reformatting the SSD (I could clone it to an external drive first with CCC if reformatting is necessary, but I'd rather not go through that hassle).







MacBook Air

Posted on Jul 23, 2019 6:21 AM

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Posted on Jul 24, 2019 10:07 AM

FYI: problem identified and solved. I called Apple and spent about a half hour exploring all kinds of possible explanations, but found the culprit. Some unknown process or app was creating dozens and dozens of huge core dumps. Deleted them all and recovered 138 Gb of space. Yes, that's Gigibytes! Now all I have to figure out what specific app is generating the dumps (the oldest dump was on 7/11 and that's when the problem began). If I can't figure it out by looking for an app that may have been first run on the 11th, I'll just keep deleting the dumps (they're only used for diagnostics and are not used by the OS for anything).

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Jul 24, 2019 10:07 AM in response to Brian Shaw3

FYI: problem identified and solved. I called Apple and spent about a half hour exploring all kinds of possible explanations, but found the culprit. Some unknown process or app was creating dozens and dozens of huge core dumps. Deleted them all and recovered 138 Gb of space. Yes, that's Gigibytes! Now all I have to figure out what specific app is generating the dumps (the oldest dump was on 7/11 and that's when the problem began). If I can't figure it out by looking for an app that may have been first run on the 11th, I'll just keep deleting the dumps (they're only used for diagnostics and are not used by the OS for anything).

Jul 23, 2019 10:56 AM in response to Brian Shaw3

  1. Spotlight indexes your hard drive and its data is used to indicate how much on the drive is made up of Documents, Music, System etc. Unfortunately the Spotlight index is easily damaged which results in files being mis-attributed. So while Spotlight will properly indicate you have used 80GB of drive space, for example, when it reports that 60GB is Other and 20GB is System, that is likely to be wrong. See below for tips to free up space
  2. CleanMyMac and other software that claim to speed up your computer and create more drive space at best are a waste of money and are known to delete things your computer needs. One thing CMM does is delete cache files. Having done that your drive appears to suddenly have 20GB of extra space. But cache files are necessary and when CMM deletes them, your computer will simply recreate them. Boom, space no longer gone.


Free Up Space: Cache files do sometimes need to be trimmed or deleted (especially after a program or system crash) but your computer will generally handle that on its own. But sometimes that doesn’t happen. Once a month I restart my computer in Safe Mode (hold the shift key while restarting) because one of its tasks is to delete & trim cache files that need it. So give that a try. Look for programs you never use and delete them - but just the programs you’ve installed. Never delete a program provided by Apple; you might not use them but they are necessary. Document files are generally small and you’ll need to delete a lot to free up space. I could actually delete all my curriculum files - presentations, lessons, the lot - and still free up less space than one movie file takes up. Media files - video, music, and digital photos - take up the most space and are what you should look to transfer to an external hard drive.


Final note: while the cloud (iCloud, DropBox, etc) are handy I’d never trust the cloud to keep my documents safe. The safest place for important documents are on 3 hard drives: your computer’s drive or external data drive, an external backup on your desk, and a second external drive that you keep outside the house. A backup is no good if it burns with the house along with your computer.

Jul 24, 2019 5:20 AM in response to Brian Shaw3

Seeing the available space disappear quickly indicates 1 of 2 things: 1) System and/or application cache files needed more space and you just provided that space. 2) you have a cache file or a system log file that is damaged and simply keeps growing. If this is the problem, restarting in Safe Mode may fix and and restore some empty space. To restart in Safe Mode, restart your computer and hold the shift key until the Apple icon appears.


If your issue is the first one (your computer really is overfull) the best thing is a tool that is independent of Spotlight. OmniDiskSweeper is a freeware tool for this and DaisyDisk is my favorite shareware tool. These 2 tools will help you figure out what is taking up all the space.


One final thought if you use TimeMachine to back up your computer. Since notebooks are often disconnected from TM, the system will safe snapshots to your computer’s hard drive instead. These should be deleted on a rolling 24 hour basis (in other words, when a snapshot is 24 hours old, it should be deleted) and all of them should be deleted when you connect back to TM and it is backed up. So if you haven’t backed up in a day or more, you have a day of snapshots taking up space. See this Apple article on how to delete snapshots. You can also delete them manually from the terminal if TM is acting up. See this Macworld article.

Jul 24, 2019 11:12 AM in response to Brian Shaw3

Keep Activity Monitor open and running so you can see if and when one of these dumps begin and what is causing them.


You could boot into Safe Mode for some deep cleaning of system caches to see if that will help.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

It certainly can't hurt.




Jul 24, 2019 4:41 AM in response to dwb

OK folks, I completely deleted CleanMyMac and all its associated files (using, interestingly, CleanMyMac). I also manually removed a few more larger apps and videos that were no longer needed. I re-indexed Spotlight (twice). When I then did a 'get info' on the SSD, it showed about 5 Gb of available space (much, MUCH less than there should have been!). Then I just sat there and watched the 'Available:' space slowly drop until it reached 9.4 Mb. Yes, that's megabytes, not gigabytes. I lost almost 5 Gb of space by doing absolutely nothing, and with no apps of any kind running. The system has now become completely unusable. I can't even open Mail or upgrade to 10.14.6, released yesterday, because the upgrade process requires 12 Gb of space.


Any other suggestions?

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Macbook Air eating disk space like crazy

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